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troubleshooting Question

Random restart and can't boot windows

Avatar of AdrienneSperber
AdrienneSperberFlag for United States of America asked on
9 Comments1 Solution605 ViewsLast Modified:
Desktop restarts randomly and will not reboot, instead it produces long beeps.  I checked the Windows event logs for errors and found none.  If you do a hard shutdown, and then turn the computer back on it boots normally.  If you restart it, you get the long beeps and it will not boot.  I checked the beep codes for the bios and it indicated an overheating CPU.  This is not the case as the CPU is at a normal temp.

I moved on to troubleshooting RAM,  I tried reseating the memory sticks, same thing occurs.  When removing one stick or the other, windows fails to boot.  I also tried other compatible RAM sticks and windows fails to boot with them.

Anything else I can try?
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