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Upgrade from Windows 7 to Windows 8
hi, I upgraded my windows 7 pc to windows 8 and now i am unable to access the internet via IE and firefox. all settings are set correctly.
8/22/2022 - Mon
Can you ping sony.com? Is there any errors in event log about network?
ping 100%. Systems and application log attached. please rename txt files to evtx
Try a different browser, if not dive into internet explorer settings and reset them.
If you can ping its either Port 80 problem on firewall (which i highly doubt) or a browser issue.
Let me know your findings.
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tried firefox and IE. same issue. firewall disabled completely not difference. enabled firewall same issue. reset settings same issue
After each command try sony.com on your browser
CMD->ipconfig /release -> ipconfig /renew
If these do not work for you go to next step.
Try to uninstall the network drivers and reinstall them. Tell me if that helped.
sorry to ask this but i am really new to windows 8...please advise how to get this done
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You need to access CMD
Windows Command Line
. To open this up just search for CMD and you will find it. After that you will have to write those commands in to the CMD like in Windows 7 and you can uninstall network drivers from Computer Management like in Windows 7 and reinstall them by updating them from there as well, but after uninstall restart you computer.
I hope this helps you.
cool....give me a few min
did not help
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i think we are close to the point of a clean install
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