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Monitoring VoIP calls

Hi all

I am looking for a solution as such:
I want to install a VoIP soft phone on my remote worker's pc. When they make a call from their soft phone I want to be able to listen in on it from my office so as I can monitor how they are doing.

It's just a small set up I need and the simplest (hosted?) solution is required. Any advice on how I can achieve this? Calls would be into the USA from Asia.

Thanks in advance
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