Avatar of Anna Elaise
Anna Elaise
Flag for Jamaica asked on

slow logging in Windows 7

One of our end users  has a very slow logging on a Windows 7 computer. The logging time is fine with Windows XP. When somebody else logs onto his computer, the logging time is also good. Can anyone assist ? Thank you
Windows OSWindows Networking

Avatar of undefined
Last Comment
Anna Elaise

8/22/2022 - Mon
SOLUTION
John

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Gerwin Jansen

>> logging time
Do you mean: the time is takes to complete the logon process?

Could be that the user who has the problem has some network or printer connections that are obsolete or shortcuts that point to non existing servers. This will cause a slow logon process.
Anna Elaise

ASKER
That's correct. The time it takes to complete the logon process (From the time the user enters his credentials to the time his items are displayed on his screen. IT TAKES ABOUT 15minutes !
John

The user has probably done something that has screwed up their profile. 15 minutes is way too long even if there were non-existent shares. ... Thinkpads_User
Your help has saved me hundreds of hours of internet surfing.
fblack61
WallyCode

Best guess...
  1. The fact that only one user is slow and on one specific computer (The Windows 7 PC) I would say that the problem is related to that user's profile on that computer.
  2.  I would clear out the temp files and internet cache as a start but I suspect that the issue is more related to programs starting for this user only.  HKCU (H Key Current User) startup programs.

Using Regedit you can check the following keys...but I would focus on For Current User first.

For Local Machine-
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunOnce

For Current User-
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\RunOnce

See what programs are starting specific to the user in question.  You can then uninstall those programs

Or disable them using one of several programs.  The link below shows how using Windows Defender:

http://windows.microsoft.com/en-us/windows-vista/Stop-a-program-from-running-automatically-when-Windows-starts

Here is another link that gives more thorough advice:

http://windows.microsoft.com/en-us/windows7/Optimize-Windows-7-for-better-performance

Hope this was helpfull.


Thank you,

Wally
Anna Elaise

ASKER
Thankpad_user, we also notice that this happens when we shutdown the computer and power it up. When the users just logs off and log in back, usually it does not take that long.
Anna Elaise

ASKER
Thank you Wally and everybody . I will try all responses that I have received and inform you accordingly. The user who is a director is actually using his computer. I have to wait until he finishes.
Kind Regards,
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Gerwin Jansen

Just a thought: how large is that users profile?
John

I see this at one client where Exchange is hosted and it takes a while for Outlook to replicate to the OST file. If this were the case, the other user may have a smaller Outlook file. Still 15 minutes is too long for any normal activities.
... Thinkpads_User
Anna Elaise

ASKER
the profile size is 21GB.
Thanks all. I tried everything you said but have not yet solved the problem. I would appreciate further suggestions.
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
John

I tried everything you said but have not yet solved the problem

You have tried a new profile and that does not work?  You said another profile on the same computer (userid) was fine.

... Thinkpads_User
Anna Elaise

ASKER
No I haven't tried a new profile. I will try that tomorrow (IT's 8PM here and I will leave the office). Thanks. Deleting the users' profile and building a new one may require some caution. How to proceed safely ? Thanks
ASKER CERTIFIED SOLUTION
John

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Brian Pringle

The user probably enabled "Offline Files" and it is copying his entire profile from/to the server every time he logs on/off.

Either that or he has mapped a drive to a folder that no longer exists or that he does not have permissions to use.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Gerwin Jansen

21Gb over a 100Mb network will take a long time to transfer, longer than 15 mins. Looks like only part of that is being synced during logon logoff. Reduce size of profile by looking at documents, desktop try finding and moving large files to a different location.
Anna Elaise

ASKER
thanks to all but  No luck
Gerwin Jansen

>> No luck
Which of the suggestions above did you try and what were the results?
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck
John

Hello user_expert - Thank you and I was pleased to help you with this. ... Thinkpads_User
Anna Elaise

ASKER
Thanks a lot to you Thinkpads_user and to all those who helped.