troubleshooting Question

mail stuck in edge transport queue

Avatar of OuttaCyTE
OuttaCyTE asked on
Exchange
6 Comments3 Solutions4501 ViewsLast Modified:
I have a bunch of emails stuck in the edgesync - corp to internet queue and they have been there since friday.

These need to go out before they go NDR, but I can't seem to budge them.

both the hub server and the edge server have connectivity to the interent and I can ping and nslookup -q=mx on the targeted domains with out fail on both machines.

I see no errors in the event logs.

I get zero output at all (zip, nada, nothing) in the SMTPSEND log area.  I believe I have that turned on just fine.  I've even turned on the IntraOrgConnectionProtocolLoggingLevel to verbose.

I get a connection log and it has some entries that I can't decipher, much less act upon.
"Non-existent domain reported by x.x.x.x" (th ip was correct and it does respond to queries)"
and
"The DNS query for 'SmtpRelayWithinAdSiteToEdge':'edgesync - corp to internet':'<guid looking thing>' failed with error : InfoDomainNonexistent"

The Queue's Last Error column says "451 4.4.0 DNS query failed.  The error was SMTPSEND.DNS.NonExistentDomain; nonexistent domain"

First off, what address was it trying to resolve?  I've looked at the emails one at a time, and tested connectivity to the recipient and it all tests good.

Anybody got any ideas?  I've been struggling with this for hours now since I discovered the problem.

-g
ASKER CERTIFIED SOLUTION
OuttaCyTE

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 3 Answers and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 3 Answers and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros