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troubleshooting Question

Office 365 Exchange Godaddy Setup Issues

Avatar of ss6766
ss6766 asked on
OutlookWeb ServersMicrosoft 365Windows Phone
17 Comments1 Solution6107 ViewsLast Modified:
Go evening experts. I have signed up for Office 365 so I can push shared calendars, email from the office to my Windows phone. I went through the domain verification and changing of the MX records at Godaddy. After I did this and I tried to download my mail from godaddy to 365 nothing happened. When I sent a test email I got a "too many hops" error (see below):

VA3EHSMHS015.bigfish.com #554 5.4.6 Hop count exceeded - possible mail loop ##rfc822;

I deleted all of the MX records at godaddy and put the one listing for 365. It also had me put a CNAME entry and a TXT entry in.

I just have basic webmail from godaddy that I POP in Outlook now. I believe I am just missing a step that I can't figure out. Looking for some expert advise.

Also, is it possible to just POP my godaddy mail into 365? I tried and it didn't work.

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