troubleshooting Question

Office 365 Exchange Godaddy Setup Issues

Avatar of ss6766
ss6766 asked on
Web ServersMicrosoft 365OutlookWindows Phone
17 Comments1 Solution6107 ViewsLast Modified:
Go evening experts. I have signed up for Office 365 so I can push shared calendars, email from the office to my Windows phone. I went through the domain verification and changing of the MX records at Godaddy. After I did this and I tried to download my mail from godaddy to 365 nothing happened. When I sent a test email I got a "too many hops" error (see below):

VA3EHSMHS015.bigfish.com #554 5.4.6 Hop count exceeded - possible mail loop ##rfc822;

I deleted all of the MX records at godaddy and put the one listing for 365. It also had me put a CNAME entry and a TXT entry in.

I just have basic webmail from godaddy that I POP in Outlook now. I believe I am just missing a step that I can't figure out. Looking for some expert advise.

Also, is it possible to just POP my godaddy mail into 365? I tried and it didn't work.

Thanks...
ASKER CERTIFIED SOLUTION
justinoleary911

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 17 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 17 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros