Event ID:517 error code '2155347997' system state backup is not working

Have you checked the partitions included in backup with chkdsk x:/f?

Apparently, what causes this are wrong startup settings for the SCSI controller. Read this: http://networkadminkb.com/KB/a467/how-to-fix-windows-2008-r2-system-state-backup-fails.aspx

i am able to run C drive backup and it is done successfully.

but i am running system state backup then i am getting that error which i mention above. i dont have any vmware something like that this is DC and symantec endpoint protection installed and one backup exe agent installed for automatic backup it was fine till last  month when i try to take backup this month i got this message i am backing up system state backup whith Volume Shadow copy which is by default select. do i need to change to other option ?

any service is relevent to this ... but if service is relevent to this then why other backup options are working fine.

i did baremental recovery option backup which is done sucessfully . i was monitoring the data transfer .it was like that

system reserved  Completed
Local Drive C:       completed
System State           -                  means to datatransfer shown here just like that
baremetal               -                  same here like that
but no error in event log and showing  backup sucessfull.

Please help how i can take system state backup or other way to take active directory backup dhcp backup means complete structure backup.

and i run the following cammads as well


vssadmin list writers
vssadmin list providers
C:\Users\Administrator.MDX>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'Task Scheduler Writer'
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error

Writer name: 'VSS Metadata Store Writer'
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error

Writer name: 'Performance Counters Writer'
   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   State: [1] Stable
   Last error: No error

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {f836caac-fcfc-41a6-a5f0-753243036896}
   State: [1] Stable
   Last error: No error

Writer name: 'NPS VSS Writer'
   Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Writer Instance Id: {4c2a6105-4e5f-454f-b381-06b125889857}
   State: [1] Stable
   Last error: No error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {de8339d9-19e9-4e3e-b8bb-eb758da5c1d5}
   State: [1] Stable
   Last error: No error

Writer name: 'Dhcp Jet Writer'
   Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
   Writer Instance Id: {0f437cb2-4d68-4a4f-9cc7-4ab35a9ca1c6}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {90253861-3223-48cf-8679-8962c5a5cbbd}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {1b17fc54-615a-47fe-97d4-eb71d9bc1532}
   State: [1] Stable
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {87e87912-c98b-4f0e-bbd3-17e945537377}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {2bfd5b51-b86f-4943-9b7a-eaa3c234e34e}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {97f97fae-ec63-4fa3-9431-930328130230}
   State: [1] Stable
   Last error: No error

Writer name: 'FRS Writer'
   Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Writer Instance Id: {9eddbec5-3f9d-47fa-9448-9cd1fdb5750e}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {23626c4d-7d86-4029-8f8e-bd19c34cfba6}
   State: [1] Stable
   Last error: No error

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {724444a8-dc15-4a60-947c-0a9d29235211}
   State: [1] Stable
   Last error: No error



C:\Users\Administrator.MDX>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7




This is the event log about the following path

Application and Services\Microsoft\Windows\Backup event  to see the error

Log Name:      Microsoft-Windows-Backup
Source:        Microsoft-Windows-Backup
Date:          7/10/2012 10:48:18 AM
Event ID:      5
Task Category: None
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      MUDSTAFFDC.mdx.ac
Description:
The backup operation that started at '¿2012¿-¿07¿-¿10T06:46:02.001416400Z' has failed with following error code '2155347997'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
    <EventID>5</EventID>
    <Version>2</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-10T06:48:18.174055600Z" />
    <EventRecordID>91</EventRecordID>
    <Correlation />
    <Execution ProcessID="2924" ThreadID="3460" />
    <Channel>Microsoft-Windows-Backup</Channel>
    <Computer>MUDSTAFFDC.mdx.ac</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BackupTemplateID">{E2C65464-C21E-4DCD-914A-D3E44C2815AA}</Data>
    <Data Name="HRESULT">2155347997</Data>
    <Data Name="BackupState">12</Data>
    <Data Name="BackupTarget">\\172.16.60.86\mudstaffdc</Data>
    <Data Name="NumOfVolumes">2</Data>
    <Data Name="BackupTime">2012-07-10T06:46:02.001416400Z</Data>
    <Data Name="HRESULT2">2155347997</Data>
    <Data Name="VolumesInfo">&lt;VolumeInfo&gt;&lt;VolumeInfoItem Name="System Reserved" OriginalAccessPath="" State="7" HResult="-2139619299" DetailedHResult="0" PreviousState="15" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="4" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="550" BackupTypeDetermined="1" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /&gt;&lt;VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="4" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1572" BackupTypeDetermined="1" SSBTotalNoOfFiles="108851" SSBTotalSizeOnDisk="15503941708" /&gt;&lt;/VolumeInfo&gt;</Data>
    <Data Name="DetailedHRESULT">2147943726</Data>
    <Data Name="SourceSnapStartTime">2012-07-10T06:46:02.001416400Z</Data>
    <Data Name="SourceSnapEndTime">2012-07-10T06:46:16.618642100Z</Data>
    <Data Name="PrepareBackupStartTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
    <Data Name="PrepareBackupEndTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
    <Data Name="BackupWriteStartTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
    <Data Name="BackupWriteEndTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
    <Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
    <Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
    <Data Name="DVDFormatStartTime">&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
    <Data Name="DVDFormatEndTime">&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
    <Data Name="MediaVerifyStartTime">&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
    <Data Name="MediaVerifyEndTime">&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
    <Data Name="BackupPreviousState">8</Data>
    <Data Name="ComponentStatus">&lt;ComponentStatus&gt;&lt;/ComponentStatus&gt;</Data>
    <Data Name="SSBEnumerateStartTime">2012-07-10T06:46:18.943046200Z</Data>
    <Data Name="SSBEnumerateEndTime">2012-07-10T06:48:17.082053700Z</Data>
    <Data Name="SSBVhdCreationStartTime">2012-07-10T06:48:17.082053700Z</Data>
    <Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data>
    <Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data>
    <Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data>
    <Data Name="SystemStateBackup">&lt;SystemState IsPresent="1" HResult="-2139619299" DetailedHResult="-2147023570" /&gt;</Data>
    <Data Name="BMR">false</Data>
    <Data Name="VssFullBackup">false</Data>
    <Data Name="UserInputBMR">false</Data>
    <Data Name="UserInputSSB">true</Data>
    <Data Name="BackupSuccessLogPath">C:\Windows\Logs\WindowsServerBackup\Backup-10-07-2012_10-46-02.log</Data>
    <Data Name="BackupFailureLogPath">C:\Windows\Logs\WindowsServerBackup\Backup_Error-10-07-2012_10-46-02.log</Data>
    <Data Name="EnumerateBackupStartTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
    <Data Name="EnumerateBackupEndTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
    <Data Name="PruneBackupStartTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
    <Data Name="PruneBackupEndTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
  </EventData>
</Event>


Regards
Naveed

Problem Solved

Regards
Naveed

So what was the cause?

i want to explain about about Event ID 51,517,57,VSS ,29 regarding system state bacup.
i am running 2008 R2 if you get this type of error during system state backup please check your destination drives if you are backing up an other system backup that hard disk is to old and taking time to write the data .

second if you are using NAS storage some of them they dont support system state you will get above errors or 517specially.

Then i bought new external hard disk for backup and it went smooth sucessfully.

Regards
Naveed