iJeff555
asked on
Email delivery issues
I'm having a problem with delivery to one email domain. I enabled logging in IIS and this is what I get when I try to send to this domain:
2012-07-09 08:34:07 111.111.111.111 mail.mydomain.eu SMTPSVC1 myserver 111.111.111.111 0 HELO - +mail.mydomain.eu 250 0 44 21 0 SMTP - - - -
2012-07-09 08:34:12 111.111.111.111 mail.mydomain.eu SMTPSVC1 myserver 111.111.111.111 0 MAIL - +FROM:+admin@mydomain.eu 250 0 42 28 0 SMTP - - - -
2012-07-09 08:34:18 111.111.111.111 mail.mydomain.eu SMTPSVC1 myserver 111.111.111.111 0 RCPT - +TO:+info@mydomain.eu 250 0 29 25 0 SMTP - - - -
2012-07-09 08:34:35 111.111.111.111 mail.mydomain.eu SMTPSVC1 myserver 111.111.111.111 0 DATA - <myserverpFVjCRGryWtII0000
After that nothing... No further logging messages and the message is not delivered.
Any ideas?
Thanks
Log.txt
2012-07-09 08:34:07 111.111.111.111 mail.mydomain.eu SMTPSVC1 myserver 111.111.111.111 0 HELO - +mail.mydomain.eu 250 0 44 21 0 SMTP - - - -
2012-07-09 08:34:12 111.111.111.111 mail.mydomain.eu SMTPSVC1 myserver 111.111.111.111 0 MAIL - +FROM:+admin@mydomain.eu 250 0 42 28 0 SMTP - - - -
2012-07-09 08:34:18 111.111.111.111 mail.mydomain.eu SMTPSVC1 myserver 111.111.111.111 0 RCPT - +TO:+info@mydomain.eu 250 0 29 25 0 SMTP - - - -
2012-07-09 08:34:35 111.111.111.111 mail.mydomain.eu SMTPSVC1 myserver 111.111.111.111 0 DATA - <myserverpFVjCRGryWtII0000
After that nothing... No further logging messages and the message is not delivered.
Any ideas?
Thanks
Log.txt
Kash
have you checked whether there are issues with the recipient. also, have you done an RBL check to see if you are on a blacklist.>>>> www.mxtoolbox.com
ASKER
The recipient receives emails from other senders.
No blackilists at all. But I do get 4 timeouts.
Please note that the recipient is under my control, both the email account as well as the email server.
No blackilists at all. But I do get 4 timeouts.
Please note that the recipient is under my control, both the email account as well as the email server.
Hi, as i understand that your mail server is working fine except with one domain, right?!
ok then:
1- can you tell me which email client are you use to send email?
2- and then, do you have web mail link?! if yes then try to send to that domain from the web portal and tell me the result
3- last if its gone from web mail , then tell me
if not then simply its not your prolem, its the remote domain configuration issue
ok then:
1- can you tell me which email client are you use to send email?
2- and then, do you have web mail link?! if yes then try to send to that domain from the web portal and tell me the result
3- last if its gone from web mail , then tell me
if not then simply its not your prolem, its the remote domain configuration issue
ASKER
I sent email with Outlook as well as using telnet to send directly to the email account. No errors during the telnet connection, I get "Queued mail for delivery".
I also used webmail to see if it receives the email but it goes to the spam folder or something; it does not...
I control the remote domain also, it's a web hosting account I have under my control with cPanel.
Oh and I forgot to mention that I also receive "#< #4.4.7> #SMTP#" errors about delivery of the email message after a while.
I also used webmail to see if it receives the email but it goes to the spam folder or something; it does not...
I control the remote domain also, it's a web hosting account I have under my control with cPanel.
Oh and I forgot to mention that I also receive "#< #4.4.7> #SMTP#" errors about delivery of the email message after a while.
Hi,
Also you can try conect to the SMTP server from cmd:
telnet mail.domain.eu 25
Also you can try conect to the SMTP server from cmd:
telnet mail.domain.eu 25
ASKER
Sending via telnet works:
220 mail.mydomain.eu Microsoft ESMTP MAIL Service, Version: 7.5.7601.17514 ready at Mon, 9 Jul 2012 11:34:01 +0300
HELO mail.mydomain.eu250 mail.mydomain.eu Hello [176.9.173.124]
MAIL FROM: admin@mydomain.eu250 2.1.0 admin@mydomain.eu....Sende
RCPT TO: info@mydomain.eu250 2.1.5 info@mydomain.eu
DATA354 Start mail input; end with <CRLF>.<CRLF>
A test email.
250 2.6.0 <MYSERVERpFVjCRGryWtII0000
220 mail.mydomain.eu Microsoft ESMTP MAIL Service, Version: 7.5.7601.17514 ready at Mon, 9 Jul 2012 11:34:01 +0300
HELO mail.mydomain.eu250 mail.mydomain.eu Hello [176.9.173.124]
MAIL FROM: admin@mydomain.eu250 2.1.0 admin@mydomain.eu....Sende
RCPT TO: info@mydomain.eu250 2.1.5 info@mydomain.eu
DATA354 Start mail input; end with <CRLF>.<CRLF>
A test email.
250 2.6.0 <MYSERVERpFVjCRGryWtII0000
Is a SmartHost your SMTP sender?
What Antivirus do you have installed?
What Antivirus do you have installed?
ASKER
I don't think so but how can I check this?
A note: There is a peculiar DNS config for this domain:
mydomain.eu A 222.222.222.222
mail.mydomain.eu A 111.111.111.111
mydomain.eu MX mail.mydomain.eu
The 111.111.111.111 is the IP of the "normal" server, the 222.222.222.222 A record was created to redirect requests for the website (which had to be on a separate server).
A note: There is a peculiar DNS config for this domain:
mydomain.eu A 222.222.222.222
mail.mydomain.eu A 111.111.111.111
mydomain.eu MX mail.mydomain.eu
The 111.111.111.111 is the IP of the "normal" server, the 222.222.222.222 A record was created to redirect requests for the website (which had to be on a separate server).
I think that the DNS records configuration is right, because the telnet test was succesfull.
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ASKER
Sorry, did not see last message.
Checking now.
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ASKER
Sorry for the late reply, I've been extremely busy during the past few weeks.
I'm looking into this, will see if anything works out.
I'm not using a smart host.
I'm looking into this, will see if anything works out.
I'm not using a smart host.