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troubleshooting Question

Unable to add HP Tape drive autoloader to VM

Avatar of bominthu
bominthuFlag for Myanmar asked on
Storage SoftwareVMwareWindows Server 2008
13 Comments1 Solution4231 ViewsLast Modified:
Dear Experts,

I have Vmware esxi4.1 installed and I'm trying to add HP autoloader (msl2024 connected to Esxi server via SAS port) to my VM which has Symantec Backup Exec 2010 R3 installed and Live updated.
In storage adapter of VMhost, I can see the the controller that has the Tape is identified.

As it is mentioned in here http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1016407 , the Runtime Name of my tape device is  <vmhba2:C0:T0:L0>. But I'm actually not sure which virtual device node to choose and just set 1:1.
Unfortunately, the Tape drive autoloader is still offline in my Symantec Backup Exec software even after installing Symantec Tape driver.

Could you let me know which path is wrong ?
And please brief me how can I determine which virtual node I have to set ?

Thanks in advance