Link to home
Start Free TrialLog in
Avatar of katredrum
katredrumFlag for United States of America

asked on

Outlook 2007 Users being asked for Username/Password

Hello Experts,

I came in to work today and a lot of users are complaining they are being asked to enter their username/password and are unable to access their email. I noticed that the Outlook automatically enters the Exchange server's computer name as the domain so this is the reason why they are not able to connect to the Exchange server.

I would like to check the reason why this is happening. Is there a way to check if the Exchange server and the DC is authenticated and communicating? AND how does Outlook users authenticate with the Exchange server...via Token? My Exchange server and DCs are Windows 2003 R2.

Thanks!
Avatar of Nagendra Pratap Singh
Nagendra Pratap Singh
Flag of Australia image

Is the mail working after they enter username/password?

Do you see any entries in logs on the mail server?
ASKER CERTIFIED SOLUTION
Avatar of chanderpal singh rathore
chanderpal singh rathore
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial