troubleshooting Question

Cannot terminal access Dell Powerconnect switch

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DLeaverFlag for United Kingdom of Great Britain and Northern Ireland asked on
NetworkingSwitches / HubsNetwork OperationsDell
6 Comments1 Solution2002 ViewsLast Modified:

I have inherited three Dell Powerconnect switches, which I was asked to put on my network which is running HP switches, VLANNED etc...

I managed to log into one of the switches and reset it (wish I hadn't bothered!) as now I cannot get access via the console.  And thats the problem with all three, no console access is working.

I have downloaded the manual to the switches, followed all of the instructions to the letter.  I have googled it to death, I have used multiple terminal emulators (Hyper terminal, Tera Terminal, Putty...) I have used a mail to femail rollover cable with gender changer, female to femail crossover, combinations of the two...............but nothing.

The cables worked fine on another HP switch which had a serial console port no issue.

The cables are fine as I have tested the pins and as stated above logged into other switches.

I access consoles on a regular basis but this one has me stumped

Anyone had the same issue?......


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