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Cannot terminal access Dell Powerconnect switch

Evening

I have inherited three Dell Powerconnect switches, which I was asked to put on my network which is running HP switches, VLANNED etc...

I managed to log into one of the switches and reset it (wish I hadn't bothered!) as now I cannot get access via the console.  And thats the problem with all three, no console access is working.

I have downloaded the manual to the switches, followed all of the instructions to the letter.  I have googled it to death, I have used multiple terminal emulators (Hyper terminal, Tera Terminal, Putty...) I have used a mail to femail rollover cable with gender changer, female to femail crossover, combinations of the two...............but nothing.

The cables worked fine on another HP switch which had a serial console port no issue.

The cables are fine as I have tested the pins and as stated above logged into other switches.

I access consoles on a regular basis but this one has me stumped

Anyone had the same issue?......

Thanks
Switches / HubsNetwork OperationsNetworkingDell

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DLeaver
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Brad Bouchard

What model are the switches?
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dbright5813
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For pre-5000 series switches with a DB-9 connector, it's a Female to Female null-modem cable. 9600 N-8-1 Flow control off.

For 5000 series and above switches with an RJ-45 connector, it's a standard Cisco rollover. 9600 N-8-1 Flow control off.

You should still be able to see the BIOS recovery menu during a powercycle even if the console port's been disabled in the configuration.
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DLeaver
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ASKER

Its a Dell Powerconnect 5448, which has the serial connection not the RJ-45

Is there any way I can test whether my cable (s) is suitable for the job, they have worked on other HP switches before?
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DLeaver
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ASKER

Only just got back onto this one, a new cable has been ordered if that doesn't work then I'll buy a hammer!
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DLeaver
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ASKER

New cable resolved this - Thanks
Networking
Networking

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

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