troubleshooting Question

mobile me & itunes woes

Avatar of Speed54
Speed54Flag for New Zealand asked on
Apple OSApple SoftwareMiscellaneous
4 Comments1 Solution788 ViewsLast Modified:
A while ago I earned a years free subscription to mobileme, and adopted this address as my apple ID. Unfortunately, I let the subscription lapse, intending to pick it up at a later time. However, now mobileme is no more, and when I go to the site, it tells me to transfer to icloud.
I try to do that na dget the error "Your mobileme subscription has expired and can't be renewed. This Apple ID can still be used for other Apple services." Ok no problem with that except I use this ID for itunes, and I've had a problem in having one song off an album I bought not downloading correctly. Now I know if I go through iTunes I can report the problem and get help, but the answers will be directed to that mobileme mail address.
So the problem appears: How do I get access to this help when I can't access mobileme?

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