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Ram Kumar ChellamFlag for Saudi Arabia

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Outlook Send test e-mail message

Dear All,

Good Day,

Two day back we got new domain and created new email accounts there, while I am try to configure on outlook 2007 facing below problem:

Incoming mail server: mail.domain.net
Outgoing mail server(SMTP): mail.domain.net

Send test e-mail message: outlook cannot connect to the outgoing (SMTP) email server. If you continue to receive this message, contact your server administrator or Internet service provider.

I contact our ISP and explain the issue they told me to use the below SMTP(outgoing): 212.102.0.85.

I try this in my network (behind ISA2004) it’s give me same error, but I connect directly to the internet router it’s working. Could you please guide me need to create any rule for this in ISA server or need to modify any other setting in ISA 2004 Server.

Waiting for your comments
Thanks & Regards,
Ram Kumar Chellam
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This SMTP is out side network, its not in my exchange and as per your comment i create new SMTP Rule that allow all outbound traffic from Internal to external and IP(212.102.0.85) allow it for all users.

And its giving me the same error:
Send test e-mail message: outlook cannot connect to the outgoing (SMTP) email server. If you continue to receive this message, contact your server administrator or Internet service provider.

then i check the real time log:

Destination IP: 212.102.0.85
Destination Port" 25
Clint IP: Local IP
Protocol: SMTP
Action: Initiated Connection
Rule: SMTP
Source Network: Internal
Destination Network: External
Error Info: 0x0

Waiting for your comment

Thanks
Kumar
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Dear All,

thanks for your Support, after i did all also i face same issue, After that we requested the ISP to all the that IP with port 25, and now its working.

Thanks
Wow! Thank for the grades though. Good luck.