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troubleshooting Question

HP Elitebook 8540w trackpad

Avatar of asp_net2
asp_net2Flag for United States of America asked on
Laptops NotebooksComponentsWindows 7
5 Comments1 Solution940 ViewsLast Modified:
Hello Experts,

My daughter was playing on my laptop while I was out of the room for a few minutes. Now the trackpad and the other mouse buttons are not working. I did verify that the trackpad light was on and I restarted and shutdown the laptop multiple times but no luck.

The OS is windows 7 pro x64.

Please help!!! Also, the mouse works on the trackpad part when I'm at the login screen but once I enter into windows it does not work.