networkadmin
asked on
Windows Trojans now no desktop or start menu programs
Hello,
I have a workstation computer with nod32 anti-virus deleting and quarantining two Trojans.
Upon reboot everything from the desktop and start menu is missing. Please help!
Trojan 1:
alMYDcntFAxlfok.exe Win32/TrojanDownloader.Pro datect.BL trojan
Trojan 2:
Win32/Kryptik.AIBZ trojan
I have a workstation computer with nod32 anti-virus deleting and quarantining two Trojans.
Upon reboot everything from the desktop and start menu is missing. Please help!
Trojan 1:
alMYDcntFAxlfok.exe Win32/TrojanDownloader.Pro
Trojan 2:
Win32/Kryptik.AIBZ trojan
ASKER CERTIFIED SOLUTION
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Download and burn Kaspersky Rescue CD to a disk (Download the ISO).
Boot that disk and press any key to go to the menu. Choose your language and accept the agreement. Choose the graphical mode.
When it starts up go to the "start menu" and click terminal. Type "windowsunlocker" (no quotes) in the terminal to start the process. Type the number corresponding with "Unlock Windows" and press Enter.
Restart and all of your icons and your start menu will be back!
Boot that disk and press any key to go to the menu. Choose your language and accept the agreement. Choose the graphical mode.
When it starts up go to the "start menu" and click terminal. Type "windowsunlocker" (no quotes) in the terminal to start the process. Type the number corresponding with "Unlock Windows" and press Enter.
Restart and all of your icons and your start menu will be back!
Windows XP/Vista Recovery rogue - Desktop icons missing - Empty program files