troubleshooting Question

1606 Error when trying to update or install

Avatar of marty_t
marty_t asked on
Windows Vista
29 Comments1 Solution792 ViewsLast Modified:
Hi,

I'm getting an error 1606 when trying to update Quickbooks Pro 2012. I thought initially that this was a QB problem, but it turns out it's an installer problem.

My PC now cannot seem to install anything due to this error, even Microsoft Updates.

I have looked at the article support.microsoft.com/kb/886549 and used the fix it, but that didn't fix the issue.

Everywhere I can see online tells me it's a problem with the User Shell Folders reg keys in HKLM and HKCU, but I have checked all of them and they are fine.

What's more annoying, is that the error tells me it's network location " :"

I even searched the registry for that key, but it doesn't exist.

Can someone please help?

Many thanks,

Marty
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