troubleshooting Question

Citrix issue

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PT89 asked on
3 Comments1 Solution684 ViewsLast Modified:
I have a customer that has a citrix issue and uninstalled a citrix file and he wasnt sure what he took off.  When I access the website and login with the proper credentials all is fine.  When I click on the application to open it, it asks to either open or save the .ICA file.  Of course there isnt a citrix app on it to reconize it. I have tried Citrix Receiver and I saved the .ICA  to the dekstop, and open with the citrix receiver nothing happens. I was using IE9 and  downgraded it to IE8 and still same results.  Any help would be appreciated.
Sekar Chinnakannu
Staff Engineer

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