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B_Baren
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Contractor Access to Sharepoint Companyweb Using Laptop From Untrusted Domain

We have a contractor who cannot access our companyweb SharePoint site...page cannot be displayed.  He is connected locally on our network.  His laptop is setup with DCHP, but it is in his company domain not ours.  He can access our application server and file shares without any problems using an account on our domain. He is the first and only user we have with this setup.

I included untrusted domain in the title after reading about setting up domain trusts.  This is not an option.

Our SBS 2008 implementation is straight out of the box vanilla.

Would this be a problem with IE, DNS, IIS, other?
Microsoft SharePointMicrosoft IIS Web ServerSBS

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B_Baren

8/22/2022 - Mon
Justin Smith

If he isn't prompted for a ID/Password, it's DNS or network related (most likely).  Or it could be an issue with IE settings (proxy, config, etc).
B_Baren

ASKER
No prompt for ID/Password.
Justin Smith

Yeah, so he's not even getting there.  Typically one of the issues above.

If he pings the URL, does it resolve the correct IP?
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rwheeler23
B_Baren

ASKER
Unfortunately he has left for the day.  Please list a few more things I can do to isolate the problem. Thanks
Rovastar

If page cannot be displayed is given it is likely a connection issue.

He is not connecting to the web server at all most likely.

do a ping and an nslookup to see if he has network routes to the server.

What dns servers is he using? Has he set these? does your DHCP assign these? Is he picking it up?

Also you can override that with a entry in his local host file

Default location C:\Windows\System32\drivers\etc edit that file and add your web site domain to the correct IP to it.
B_Baren

ASKER
Please keep this open.  Fighting alligators. No time to drain the swamp. ;-)
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B_Baren

ASKER
The problem went away on its own.