troubleshooting Question

RWW and printing

Avatar of sglee
sglee asked on
SBSWindows XPRemote Access
12 Comments1 Solution2102 ViewsLast Modified:
  I have Windows 7 32bit PC with HP Officejet Pro 8600 All-in-One printer at a remote office and the printer folder shows (1) FAX and (2) HP Officejet Pro 8600.
  This user connects to her computer in the main office (XP Pro SP3) via RWW connection ( and there is no problem there.
  When she logs into her main office PC and open the printers folder, it only shows one printer - "FAX (from Remote Win7 PC)".
  Why does it show only FAX (from Remote PC) and not the HP Officejet Pro 8600 (from Remote Win7 PC) that I need?
  I wanted to install HP Officejet Pro 8600 on the main office PC (XP Pro), so I downloaded the driver. However this EXE install program keeps asking me to connect the USB cable to the printer or find the printer thru the network. It does not let me choose LPT1. I was hoping to change the port from LPT1 to  HP Officejet Pro 8600 (from Remote Win7 PC) if I can just install the driver.

 Can you help?

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