Flash Player Update Service Error

Any idea why this error comes up?  

FlashPlayerUpdateService.exe - Application Error

The exception unknown software exception (0x0000409) occurred in the application at location 0x0042970a

Been able to fix by uninstalling flash player and deleted folder c:\windows\system32\macromed\flash - re install flash player

Thanks for any ideas...
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Ivano ViolaSystem AdministratorCommented:
I'm guessing that while Adobe Flash Player was attempting to check for updates, the update application (FlashPlayerUpdateService.exe) was interrupted causing it to fail and produce the reported error. When you install Adobe Flash and allow it to auto update, it creates a scheduled task in the Windows Task Scheduler (XP - Control Panel double-click the Scheduled Tasks folder). This could have been one place you could check for any information regarding the failed attempt. Also event viewer may provided some details but usually you see what is reported in the error which appears. After removing and re-installing flash, the scheduled task should no longer exit.

mvalencia2003Author Commented:
any reason why this would not happen in Windows 7?
Ivano ViolaSystem AdministratorCommented:
This could happen in Windows 7 but Win 7 is better equipped to handle processes and installs so that there are no conflicts.

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mvalencia2003Author Commented:
Log =

Event Type:      Error
Event Source:      Application Error
Event Category:      (100)
Event ID:      1004
Date:            7/24/2012
Time:            9:59:45 AM
User:            N/A
Computer:      ********
Faulting application FlashPlayerUpdateService.exe, version 11.3.300.265, faulting module FlashPlayerUpdateService.exe, version 11.3.300.265, fault address 0x0002970a.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 46 6c 61   ure  Fla
0018: 73 68 50 6c 61 79 65 72   shPlayer
0020: 55 70 64 61 74 65 53 65   UpdateSe
0028: 72 76 69 63 65 2e 65 78   rvice.ex
0030: 65 20 31 31 2e 33 2e 33   e 11.3.3
0038: 30 30 2e 32 36 35 20 69   00.265 i
0040: 6e 20 46 6c 61 73 68 50   n FlashP
0048: 6c 61 79 65 72 55 70 64   layerUpd
0050: 61 74 65 53 65 72 76 69   ateServi
0058: 63 65 2e 65 78 65 20 31   ce.exe 1
0060: 31 2e 33 2e 33 30 30 2e   1.3.300.
0068: 32 36 35 20 61 74 20 6f   265 at o
0070: 66 66 73 65 74 20 30 30   ffset 00
0078: 30 32 39 37 30 61         02970a
Apparently this is an ongoing problem.

See link:

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mvalencia2003Author Commented:
This error started specifically July 11th. It occurred on multiple XP machines. I have not seen it on Win 7. Instead of running around and uninstalling and re installing Flash on every machine, I just went into services and disable the FlashUpdateService. This seems to have eliminated the error temporarily until I can get around to fix them all or Adobe releases a fix.
mvalencia2003Author Commented:
Another thing I tried was go into Scheduled Tasks and delete the Flash Player update (every hour) service.
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