Symbol MC9090-G Keyboard not working properly

I have a MC9090-G RF scanner here with the keyboard typing the wrong characters when keys are pressed. ie: I press "J" and "a" appears. Same with the number pad it displays capital letters instead of the numbers. Any help would be appreciated I would rather not send this in for repair it seems like a programming or mapping issue.
Joshua VernonAsked:
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Since I don't yet know what all you've already tried, and whether it ever worked, etc., I may be providing useless info here.  But I would first do a warm boot by holding down the power button for about 7 seconds until the screen goes off.  Next, when it comes back up, I'm hoping you are set up for it to go directly to the desktop, rather than into an app.  If so, run the WordPad app on the desktop, and then start typing keys and see what happens.

Also, be sure that the orange 'Alpha' light is not turned on (if applicable to your model).  Same with the light to the right of the blue function key.  If the Shift key is turned on in error, it does not have a light, but it shows an up-arrow on the taskbar.

One time in all these years we ran into a defective keyboard that was doing exactly what you are describing--and of course no amount of rebooting helped.  In that case, we replaced the keyboard, warm booted once again, and all was fine after that.

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Joshua VernonAuthor Commented:
Thanks for the response. I had an old scanner laying around and I swapped the keyboards with it and it works fine now. Thanks for you input it's much appreciated.
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