Link to home
Start Free TrialLog in
Avatar of tucktech
tucktech

asked on

USB Camera not working

Hello Experts,

I have a USB Camera that is not working on four different machines.  I have installed the device and drives and it was working.  Now it does not.

All systems are Windows XP.

I have taken the Camera and tried it on a different machine and the device is recognized.
When I plug it into one of the four computers it does not even reconize there is a  device.  I have plugged in a mouse to the ports we use and the mouse works.

How do I remove the current driver for this device?   It does not show up on Device Manager.

The device does work on the firth machine  were I did not install the drivers.  The USB ports work because the mouse will work in those ports.
ASKER CERTIFIED SOLUTION
Avatar of IntegrityOffice
IntegrityOffice

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of tucktech
tucktech

ASKER

Yes, I have mapped drives I, W, Y, X.   I did not see the device in disk manager.

The camera does not have storage that I am aware of...it is an interatcive camera.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I am at a remote location and the users were telling me it works on the "5th" system.  Now after spending a lot of time trying to fix this I had them plug it into the "5th" system and it does not work there either.  I am pretty sure the device is broken.<br /><br />ARRRGH. <br /><br />Giving you points because i think your solutions were accurate...
Thank you very much. Users, were would be without them....