coldfirenj
asked on
MS Exchange ActiveSync Event ID 1008
Hello,
We have been encountering event ID 1008 on our exchange server with regularity. The error details are below. Any thoughts, input, or suggestions would be greatly appreciated!
An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case, Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.
URL=/Microsoft-Server-Acti veSync/def ault.eas?U ser=richc& DeviceId=A pplC3RGPFQ EDT75&Devi ceType=iPo d&Cmd=Ping
--- Exception start ---
Exception type: Microsoft.Exchange.Data.St orage.Stor agePermane ntExceptio n
Exception message: Could not get properties.
Exception level: 0
Exception stack trace: at Microsoft.Exchange.Data.St orage.Mapi PropertyBa g.GetPrope rties(ILis t`1 propertyDefinitions)
at Microsoft.Exchange.Data.St orage.Stor eObjectPro pertyBag.I nternalLoa d(Property Definition [] properties, Boolean forceReload)
at Microsoft.Exchange.Data.St orage.Stor eObjectPro pertyBag.. ctor(Store Session session, MapiProp mapiProp, Origin origin, PropertyDefinition[] autoloadProperties, Boolean canSaveOrDisposeMapiProp)
at Microsoft.Exchange.Data.St orage.Stor eObjectPro pertyBag.. ctor(Store Session session, MapiProp mapiProp, Origin origin, PropertyDefinition[] autoloadProperties)
at Microsoft.Exchange.Data.St orage.Item .InternalB indItem(St oreSession session, StoreObjectId itemId, Byte[] changeKey, ItemBindOption itemBindOption, PropertyDefinition[] allPropsToLoad)
at Microsoft.Exchange.Data.St orage.Item .InternalB ind[T](Sto reSession session, StoreId id, ItemBindOption itemBindOption, PropertyDefinition[] allPropsToLoad)
at Microsoft.Exchange.Data.St orage.Item .InternalB ind[T](Sto reSession session, StoreId id, PropertyDefinition[] allPropsToLoad)
at Microsoft.Exchange.Data.St orage.Mail boxSyncPro vider.Bind ToItemWith ItemClass( StoreObjec tId id, PropertyDefinition[] properties)
at Microsoft.Exchange.Data.St orage.Mail boxSyncPro vider.GetI tem(ISyncI temId id, PropertyDefinition[] specifiedPrefetchPropertie s)
at Microsoft.Exchange.Data.St orage.Fold erSync.Get Item(Serve rManifestE ntry serverManifestEntry, PropertyDefinition[] prefetchProperties)
at Microsoft.Exchange.Data.St orage.Sync Operation. GetItem()
at Microsoft.Exchange.Data.St orage.Quer yBasedSync Filter.Upd ateFilterS tate(SyncO peration syncOperation)
at Microsoft.Exchange.Data.St orage.Fold erSync.Pro cessServer OperationA boveWaterm ark(Server ManifestEn try serverManifestEntry, Dictionary`2 newServerManifest)
at Microsoft.Exchange.Data.St orage.Fold erSync.Enu merateServ erOperatio ns(Int32 windowSize)
at Microsoft.Exchange.AirSync .SyncBase. GetServerC hanges(Col lection collection, Boolean enumerateAllOperations)
at Microsoft.Exchange.AirSync .GetItemEs timateComm and.GetCha nges(Colle ction collection, Boolean autoLoadFilterAndSyncKey, Boolean tryNullSync)
at Microsoft.Exchange.AirSync .PingComma nd.FolderC hangedSinc eLastSync( DPFolderIn fo folder, MailboxGetItemEstimateComm and command, Collection collection, Boolean tryNullSync)
at Microsoft.Exchange.AirSync .PingComma nd.Interna lConsume(E vent evt)
Inner exception follows...
Exception type: Microsoft.Mapi.MapiExcepti onCallFail ed
Exception message: MapiExceptionCallFailed: Unable to get properties on object. (hr=0x80004005, ec=-2131755000)
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=489]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=750][laten cy=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropOpenMessage [3]
Lid: 27962 ROP: ropGetPropsSpecific [7]
Lid: 17082 ROP Error: 0x80F00008
Lid: 26465
Lid: 21921 StoreEc: 0x80F00008
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropGetPropsSpecific [7]
Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x6708000B
Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67760102
Lid: 25394
Lid: 19506
Lid: 27698
Lid: 11285 StoreEc: 0x80F00008
Lid: 5257 StoreEc: 0x80F00008
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x80F00008
Lid: 20385
Lid: 28577 StoreEc: 0x80F00008
Lid: 32001
Lid: 29953 StoreEc: 0x80F00008
Exception level: 1
Exception stack trace: at Microsoft.Mapi.MapiExcepti onHelper.T hrowIfErro r(String message, Int32 hresult, Object objLastErrorInfo)
at Microsoft.Mapi.MapiProp.Ge tProps(Pro pTag[] propTagsRequested)
at Microsoft.Exchange.Data.St orage.Mapi PropertyBa g.GetPrope rties(ILis t`1 propertyDefinitions)
--- Exception end ---.
We have been encountering event ID 1008 on our exchange server with regularity. The error details are below. Any thoughts, input, or suggestions would be greatly appreciated!
An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case, Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.
URL=/Microsoft-Server-Acti
--- Exception start ---
Exception type: Microsoft.Exchange.Data.St
Exception message: Could not get properties.
Exception level: 0
Exception stack trace: at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.AirSync
at Microsoft.Exchange.AirSync
at Microsoft.Exchange.AirSync
at Microsoft.Exchange.AirSync
Inner exception follows...
Exception type: Microsoft.Mapi.MapiExcepti
Exception message: MapiExceptionCallFailed: Unable to get properties on object. (hr=0x80004005, ec=-2131755000)
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=489]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=750][laten
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropOpenMessage [3]
Lid: 27962 ROP: ropGetPropsSpecific [7]
Lid: 17082 ROP Error: 0x80F00008
Lid: 26465
Lid: 21921 StoreEc: 0x80F00008
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropGetPropsSpecific [7]
Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x6708000B
Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67760102
Lid: 25394
Lid: 19506
Lid: 27698
Lid: 11285 StoreEc: 0x80F00008
Lid: 5257 StoreEc: 0x80F00008
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x80F00008
Lid: 20385
Lid: 28577 StoreEc: 0x80F00008
Lid: 32001
Lid: 29953 StoreEc: 0x80F00008
Exception level: 1
Exception stack trace: at Microsoft.Mapi.MapiExcepti
at Microsoft.Mapi.MapiProp.Ge
at Microsoft.Exchange.Data.St
--- Exception end ---.
ASKER
Hey Duck... This is Exchange 2007.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Can you please let me know what helped you to resolve the issue .... will help many others as well :) ............ Thanks in Advance !!
- Rancy
- Rancy
You can try to reset the website/Active Sync components as per this MS KB:
Exchange 2003:
http://support.microsoft.com/kb/883380
Exchange 2010:
http://exchangeadventures.com/2010/06/18/recreate-exchange-iis-virtual-directories-with-exchange-2010-sp1/