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E0015 Job 865: Rotation BackUp Operation Failed

Dear SME,

This is being reported on some of my backup devices. I am using ARCserve 9.0 on Netware 6.0 and tape device is DAT 72x and/or DAT 320... I understand they are EOL... But, they are still be used... The plan is to change out next year to LTO 05...

But, need to troubleshoot the error now... If you can provide some troubleshooting tips / steps to take. It would be great...

Thanks

Rick Hobbs

Same answer as previous question. The drives are finally out of alignment or the drives have failed. Try replacement units.

Peace01

ASKER

HI Rick,

Understand this is a easy answer to say "Replace Unit" but i have to do some troubleshooting on the devices before going that way... We are talking about 10 different devices... I can't justified replacement without showing some kind of troubleshooting efforts...

Thanks

Rick Hobbs

All 10 are giving the same errors? How old is your media?

Peace01

ASKER

All the media's are EOL... They have been out in the field for over 7 years... Everyone device is given different errors... See the errors that are on each one of the devices...

1. Tape Not Found
2. Database Error: ASTAPE.DB/ASTPPOOL.DB
3. E0015 Job 865: Rotation BackUp Operation Failed
4. Changer not Initialized
5. Changer.NLM not loaded
6. Media in device group is not in the scratch set
7. Job will start shortly. drive Initializing
8. E1014 Failed to Format, Media not in Place

ASKER CERTIFIED SOLUTION

Rick Hobbs

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Peace01

ASKER

Replacing now...

Peace01

ASKER

good

Rick Hobbs

Sweet. Was it drives, media, or both?