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HP Universal Printer Driver not using applied GPO settings

We are testing HP UPD 5.5. with Managed Printer Lists deployed by AD GPO settings. We have installed HP Universal Printer Driver 5.5 in Dynamic Mode on Windows 7 64bit. Browsing for network printers works fine.

We also created some GPO settings using the ADMX Template "HP Managed Print Policies 4.3.8). All settings are successfully deployed to the computer (in RegKey HKEY_CURRENT_USER\Software\Policies\Hewlett-Packard\HP Print Settings\ADSPrintPolicy) but the HP Universal Printer Driver continues to use the local settings (in RegKey HKEY_CURRENT_USER\Software\Hewlett-Packard\HP Print Settings).

We have been enabled all GPO settings necessary according HP Admin Guide 5.3 (Guide 5.5. not yet available but issue also occurs when using a 5.3.x driver)

Any ideas are highly appreciated. Thx.
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VATAG
Asked:
VATAG
  • 4
1 Solution
 
Michael PfisterCommented:
I know it won't help you, but you're not alone...
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Michael PfisterCommented:
Ok, the ADMX template supplied by HP has a problem:


line 57 reads

 <boolean id="EnablePolicyforallusers" key="$(string.unknown_6)" valueName="UPDADS" />

but it should read

<boolean id="EnablePolicyforallusers" key="Software\Hewlett-Packard\HP Print Settings" valueName="UPDADS" >
     <trueValue>
           <decimal value="19728374" />
     </trueValue>
     <falseValue>
         <decimal value="0" />
      </falseValue>
</boolean>

(derived from ADM file)

Before modifying the HP-MPP-4.3.8.ADMX, remove the setting from the policy!
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Michael PfisterCommented:
Some settings do work now, but the setting to disable the Internet Services is not ...
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Michael PfisterCommented:
Ok, here is the fix for the Services Tab. Beginning around line 120 is
 <policy name="Enableservicestab" class="User" displayName="$(string.unknown_22)"  ...
 </policy>

Replace the entire section between <policy .. and </policy> with

 <policy name="Enableservicestab" class="User" displayName="$(string.unknown_22)" explainText="$(string.t_Services_Tab)" presentation="$(presentation.Enableservicestab)" key="Software\Policies\Hewlett-Packard\HP Print Settings\ADSPrintPolicy" valueName="ServicesTab">
      <parentCategory ref="UseModeSettings" />
      <supportedOn ref="t_Supported" />
	  <enabledValue>
		<decimal value="1" />
	  </enabledValue>
	  <disabledValue>
		<decimal value="0" />
	  </disabledValue>
      <elements>
        <boolean id="Enableonlinediagnostics" valueName="OnlineDiagnostics"> 
			<trueValue>
				<decimal value="1" />
			</trueValue>
			<falseValue>
				<decimal value="0" />
			</falseValue>
		</boolean>
        <boolean id="Enabledriverupdates" valueName="DriverUpdates">
		<trueValue>
				<decimal value="1" />
			</trueValue>
			<falseValue>
				<decimal value="0" />
			</falseValue>
		</boolean>
        <boolean id="Enableonlinesupport" valueName="OnlineSupport">
		<trueValue>
				<decimal value="1" />
			</trueValue>
			<falseValue>
				<decimal value="0" />
			</falseValue>
		</boolean>
        <boolean id="Enablesupplyordering" valueName="OrderSupplies">
		<trueValue>
				<decimal value="1" />
			</trueValue>
			<falseValue>
				<decimal value="0" />
			</falseValue>
		</boolean>

        <boolean id="Enableproductmanuals" valueName="ProductManuals">
			<trueValue>
				<decimal value="1" />
			</trueValue>
			<falseValue>
				<decimal value="0" />
			</falseValue>
		</boolean>

      </elements>
    </policy>

Open in new window


Re-edit the policy for the Services tab. Do not forget to close the group policy editor in between otherwise it won't read your modified ADMX
@HP: you owe me a beer or two..
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VATAGAuthor Commented:
Thanks for your help. Worked out perfect for us.
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