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Exchange/Outlook Cached Mode Problem

Last Modified: 2012-08-14
I added a new user mailbox in Exchange 2007 and the user doesn't show up in the global list unless I change from cached mode to not cached mode. This user shows up in a group list when in cached mode, but not the global list.

I even waited a day to see if the cache mode was updating correctly, and it doesn't look like it is.

Any idea how to fix this and check to see if the cache mode is updating correctly?
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