56k Modem No Dial tone on any modem

Posted on 2012-08-10
Last Modified: 2012-08-22
I have a dell desktop windows 7 that I thought the external 56k modem went bad. Replaced it still the same issue no dial tone.  I installed an internal as well and still the same issue. I get the no dial tone error. So I googled and found no option that worked.. uninstall and reinstall.  Any ideas?
Question by:gpsocs
    LVL 24

    Assisted Solution

    I assume you have a proper driver for this modem? Windows 7 driver? Is it a PCI modem? Or serial?
    LVL 12

    Assisted Solution

    you sure the phone line (wire) and phone jack are working properly?

    Do you have a handset that you can plugin to the phone jack?
    LVL 15

    Assisted Solution

    If a standard telephone works OK when plugged into the socket, I would suspect the lead between the socket and the modem. In theory they should be standard, but in practice they often aren't. To be on the sfae side, always use the lead that comes with the modem.

    Of course, this assumes that Windows 7 is the OS that the computer came with... if the modem stopped working after upgrading to Windows 7, it's a dollar to a doughnut that your particular modem doesn't have Windows 7 driver support.
    LVL 77

    Accepted Solution

    from a terminal program try the following:
    1st set your com port and speed appropriately
    Type the folliowing AT commands in your terminal
    ATV3   -- set speaker volume to high
    ATE1    -- echo commands typed
    ATM1   -- speaker on until connect
    ATH       -- hangs up
    you should hear the dial tone..
    LVL 15

    Expert Comment

    We're all pleased to be awarded points, but to make this solution more useful to those viewing it in the future, would you be kind enough to indicate exactly what it was that actually fixed the problem?

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