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Internet Explorer & Firefox won't open

Internet explorer and firefox won't. Computer has Xp as its operating system. Symantec is also installed as the anti virus and is up to date. What can I do?
0
jaimebc
Asked:
jaimebc
1 Solution
 
n2fcCommented:
Try deleting the cache from both browsers...

Try disabling BHOs, Toolbars and other browser add-ins...

You might try HiJackThis utility to assist in this regard...
http://www.filehippo.com/download_hijackthis/

Also, Symantec is NOT the best anti-malware going...
You might want to try some other, more reliable sources to verify that the PC is not infected...
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YayadCommented:
often it caused by malware that spread around websites.
Download and install this free anti-malware from here:
http://www.malwarebytes.org/products/malwarebytes_free
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BugMan91Commented:
Me and my family have had that same problem, what we did was download the latest Firefox from a another computer and then installed it. that should work, but it may very do to if that is the only problem.
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