Windows 2003

Posted on 2012-08-11
Last Modified: 2012-08-30
I have a server when I try to do a windows update or install anything I get a blue screen. I have already checked the hardware and everything is fine. I have also ran check disk and sfc /scannow. I have ran malware and anti-virus.  Nothing seems to work. I am able to go into safe mode and do other installations. I tried to log on to normal mode and disable all non-microsoft services and still getting the blue screen.  I also get the blue screen when I try to change permissions on a share. When I reboot the server comes back up.  I am attaching the blue screen.
Question by:ssuser1
    LVL 4

    Expert Comment

    The Non-Paged area is an area of memory that contains data that is critical for the running of the system. This data is always required, so instead of swapping the data back and forth between the RAM and the page file, the data is kept constantly active, in the non-paged area of RAM

    Because this area of memory is reserved for the windows core, it is unlikely to be caused by an error in the code. While it 'may' be the case that software (like Norton) may have stored some data in the nonpaged area, this error is usually more indicative of a hardware fault with the RAM, it may also suggest a hardware problem with the level 1 or level 2 cache, or corrupt sectors on the hard disk.
    LVL 23

    Accepted Solution

    Try to login with another admin account on that server and see if you have the same problem. If is working that mean the problem is the actual user profile.
    LVL 1

    Expert Comment

    Get into safe mode, then uninstall all softwares that's unnecessary that you can install again later.
    LVL 8

    Expert Comment

    Try to see this link:

    Have you added new/removed hardware?

    Author Comment

    I had already tried a different account and it is the same thing.  I already contacted vmware and they said the hardware is fine nothing seems to be an issue with the memory or hard drive.  The anti-virus and malware came back with no issues.  We have not added any new software or hardware.
    LVL 18

    Expert Comment

    by:Andrew Davis

    Author Comment

    I ran malware, anti virus, logged on as a different admin account and also disalbled some non microsoft services. The server seems to be stable now.

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