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OWA 2003 Logs out after viewing Internal email

I have an issue where by OWA users are logged out after viewing some emails from internal users, i.e in the same company.  It appears that the users that cause the problem have a picture in their email signature.
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ZIMSINGY
Asked:
ZIMSINGY
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2 Solutions
 
Exchange_GeekCommented:
Parse the logs in excel file and paste the output for user level issues.

Regards,
Exchange_Geek
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Did you try with some different Browser ?
What is the Signature type ?

- Rancy
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ZIMSINGYAuthor Commented:
Exchange_ Geek - (Long time no see) Which log files do you require?  If you require the standard application/system logs then I’ll try acquire them. I had a scan through them earlier today but nothing relates to Exchange though.

Rancy - Brower change does not make a difference. Signature type??

It’s starting to appear that the problem is with the way certain users create a signature (With a gif file) and recipients don have permission to view it.  As soon as I remove the gif  users don’t have this problem.  A bit more digging may be required.  Going to check IIS permissions.

There is no problem when users use Outlook.
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Exchange_GeekCommented:
@ZIMSINGY: these are the HTTP files - ideally they'll be located under "system drive \logfiles"

Have a few folks access those emails - get me the latest log and provide me the names of the users to search for. thats' it :)

Regards,
Exchange_Geek
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ZIMSINGYAuthor Commented:
This was the MS resolution to the know issue.-Microsoft Fix
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ZIMSINGYAuthor Commented:
This resolved the problem.
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