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  • Status: Solved
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Outlook saving calendar entries

We have an active directory user setup with its calendar shared. All the users post entries to it but yesterday it stopped allowing this. Even if you login as the user you cant post entries to its own calendar. The mailbox size is only 2MB so its not a size problem. Running SP2 with all fixes?
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grovenetsupport
Asked:
grovenetsupport
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1 Solution
 
Exchange_GeekCommented:
You haven't applied SP2 yet? That's strange - it has been out since ages now.

Secondly, ask the user to shut OL and try to apply the changes using webmail

http(s)://server.domain.com/exchange/aliasofusertoopen/calendar

Also, is the following tested?
=> Restart OL
=> Verify if the user has permissions (check delegates / mailbox permission)
=> Verify if the user has tried to create a new OL profile
=> Verify if the user has removed the affected calendar and re-added.

Regards,
Exchange_Geek
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grovenetsupportAuthor Commented:
Sorry i meant it was running SP2 not installing it
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grovenetsupportAuthor Commented:
This action could not be performed is what happens in OWA
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grovenetsupportAuthor Commented:
The mailbox is never normally logged into as a user it should have been setup as a public folder but has been used like this for years. Now all the users cannot post to it
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Exchange_GeekCommented:
Ah now things are getting clear - this is a PF and not a mailbox-shared calendar.

How about you run PFDavAdmin and clear ACLs issues on it - use the following options.

Folder permissions
Fix folder DACLS
Check DACL state
Check for item-level permissions

Ref:
http://www.msexchange.org/articles/PFDavAdmin-tool-Part1.html
http://technet.microsoft.com/en-us/library/bb508858(v=exchg.65).aspx

Regards,
Exchange_Geek
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grovenetsupportAuthor Commented:
still no luck
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Exchange_GeekCommented:
Check if they can edit a new PF-Calendar? Please check if adequate permissions are there on PF Calendar for those users to modify them.

Regards,
Exchange_Geek
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grovenetsupportAuthor Commented:
It wont let me check the folder for item level it times out
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Exchange_GeekCommented:
Can you check it using Public Folders in Exchange System Manager?

Regards,
Exchange_Geek
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grovenetsupportAuthor Commented:
Its in the mailbox store not in public?
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Exchange_GeekCommented:
You've mentioned

The mailbox is never normally logged into as a user it should have been setup as a public folder but has been used like this for years.

So are we dealing with a mailbox or PF?

Regards,
Exchange_Geek
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grovenetsupportAuthor Commented:
It is an AD user with Exchange mailbox. The calender was then just amended to let other users open the calendar
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Exchange_GeekCommented:
So, users have access to the calendar - view its permissions using OL and check if it sounds good OR folks have appropriate permissions of it added on the folder OR if they were given permissions as delegates, was that removed by any chance.

Check all this using OL.

Regards,
Exchange_Geek
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grovenetsupportAuthor Commented:
Gave up in the end and backed up the data from the calendar and created a new public calendar and imported the data into it and all works ok.

Thanks for your advise
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grovenetsupportAuthor Commented:
No extra help needed thanks guys
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