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Hi there,<br />
<br />
I am trying to encrypt a laptop hard drive with PGP Desktop and I am having problems with the single sign on feature. Basically when I set up the drive for the first time the single sign on feature is greyed out and I am unable to select it to encrypt the drive. I have looked at numerous pdf documents from Symantec and forums all over the place including this site but I cannot find what the issue may be. <br />
<br />
I have gone through Article: Tech149470 (<a href="http://www.symantec.com/business/support/index?page=content&id=TECH149470" rel="ugc">http://www.symantec.com/business/support/index?page=content&id=TECH149470</a>) and this does not seem to give me any help.<br />
<br />
Do I have to setup the drive with a generic user account and then add the user? I have tried so much I don't know where else to look.<br />
<br />
I have also looked at the LDAP settings on the PGP universal server but I can't see any problems with that part.<br />
<br />
Any help would be much appreciated.<br />
<br />
<br />
Thanks
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Hi there,

I am trying to encrypt a laptop hard drive with PGP Desktop and I am having problems with the single sign on feature. Basically when I set up the drive for the first time the single sign on feature is greyed out and I am unable to select it to encrypt the drive. I have looked at numerous pdf documents from Symantec and forums all over the place including this site but I cannot find what the issue may be. 

I have gone through Article: Tech149470 (http://www.symantec.com/business/support/index?page=content&id=TECH149470) and this does not seem to give me any help.

Do I have to setup the drive with a generic user account and then add the user? I have tried so much I don't know where else to look.

I have also looked at the LDAP settings on the PGP universal server but I can't see any problems with that part.

Any help would be much appreciated.


Thanks

Problems using PGP Desktop and Single Sign on

A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.

Encryption is the process of encoding messages or information in such a way that only authorized parties can read it. In an encryption scheme, the intended communication information or message, referred to as plaintext, is encrypted using an encryption algorithm, generating ciphertext that can only be read if decrypted. For technical reasons, an encryption scheme usually uses a pseudo-random encryption key generated by an algorithm. An authorized recipient can easily decrypt the message with the key provided by the originator to recipients, but not to unauthorized interceptors.

Encryption

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.