[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Problems using PGP Desktop and Single Sign on

Posted on 2012-08-13
1
Medium Priority
?
1,040 Views
Last Modified: 2012-08-21
Hi there,

I am trying to encrypt a laptop hard drive with PGP Desktop and I am having problems with the single sign on feature. Basically when I set up the drive for the first time the single sign on feature is greyed out and I am unable to select it to encrypt the drive. I have looked at numerous pdf documents from Symantec and forums all over the place including this site but I cannot find what the issue may be.

I have gone through Article: Tech149470 (http://www.symantec.com/business/support/index?page=content&id=TECH149470) and this does not seem to give me any help.

Do I have to setup the drive with a generic user account and then add the user? I have tried so much I don't know where else to look.

I have also looked at the LDAP settings on the PGP universal server but I can't see any problems with that part.

Any help would be much appreciated.


Thanks
0
Comment
Question by:RowlandITD
1 Comment
 
LVL 57

Accepted Solution

by:
McKnife earned 1500 total points
ID: 38288764
Hi.

I administer PGP WDE 10 and we have SSO setup quite painless. Please read the admin guide first and check whether you configured the universal server for SSO. If greyed out, it seems as if you have a PGP policy in effect that does not have SSO enabled.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ransomware - Defeated! Client opened the wrong email and was attacked by Ransomware. I was able to use file recovery utilities to find shadow copies of the encrypted files and make a complete recovery.
Most folks would know the basics of how Dropbox works, so that’s not the purpose of this article. Security is what it’s all about, so here I’ll share how I choose to secure my Dropbox Account and the Data it contains.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Suggested Courses
Course of the Month19 days, 11 hours left to enroll

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question