We have about 20 users who connect to a Microsoft Terminal Server hosted on the Amazon cloud.
Occasionally a user will say they got locked up and could not do anything and had to re-start their computer.
It’s my understand their actual workstation gets locked up.
Windows Server 2008 R2 Datacenter
Terminal Server Client:
Windows XP SP2, Windows Vista, Windows v7
No review has been made to see if the lockups only occur on certain OS.
The users click on a desktop Icon that runs the application. The users do not have access to the server desktop.
Any thoughts as to how this happens and a fix for it would be appreciated.