I have a new laptop that I am trying to use to connect to my work computer via remote desk top. My work has a Citrix setup and one of the applications available is connecting to my computer is SCCM Remote control.
I am able to connect to my host (work) computer when I am at work connected to their public WiFi. However, when I'm actually remote at home, I am not able to connect to the host computer using my home network. I receive the error message "Unable to contact host".
I know that I am connected to the work network because I am able to use other functions that are available to me on my Citrix menu such as Outlook, and My Computer.
Any ideas why I might be able to remote in from one location and not another?