System Tray Will not Collapse

Posted on 2012-08-13
Last Modified: 2012-08-29
System tray stays expandedHere is the problem I am having.  I have two users, one who has more priveleges than the other...  They both have the issue where this items in the system tray will not collapse.  It follows them to other machines... roaming profiles.... but I cannot seem to correct it.  I am looking for a registry  change that I can make.

If they go to the properties, and notification area, and all their icons are set to “Show icon and notifications”.. They cannot change them (even the admin, and it states that it is likely controlled by Group Policy).

I have done everything from recreating the profiles, clearing the GP History & Rerunning GPupdate /Force.  Recreated their profiles, logged in as local admin and verified that it was set correctly (it was).  If I log on it is fine.. but these two always get the full system tray showing every icon

It appears to follow the user (which is why I rebuilt the profiles).. even with a completely blank profile, it doesn’t hide the items in system tray.

See screenshot below.
Question by:tburick
    LVL 19

    Expert Comment

    by:Ken Butters
    This looks like same issue:

    User configuration\Administrative Templates\Start Menu and Taskbar\Hide notification area.

    Author Comment

    That is what doesn't make sense... they are receiving the same poicy as the rest of the members of that OU.. but the thing is checked.  I feel like taking the easy way out and bumping their group membership up to Global Admin... but was hoping for a registry change that would make it stick for all users.
    LVL 19

    Accepted Solution

    did you see the additional comment by the author in the link?

    worked a charm. But only after I had to set it to active then deactivate it.

    Maybe you can try changing the setting... then changing it back.

    Author Closing Comment

    I can mask the issue, so this is a workaround.  However the real problem is not resolved in that Group Policy is not working for only certain users.  editing HKCU only helps the current user so I had to elevate the users permissions and make then have her enter the registry to make the change.

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