SBS 2008 RWW display settings

Posted on 2012-08-13
Last Modified: 2012-08-18

I have someone who connects to their desktop PC using Remote Web Workplace. When they do, the desktop image is a fairly small rectangle in the middle of a black box.

If I disconnect and use RDP directly from inside the network, it's fine.

How can I adjust these settings for RWW?


Question by:tgreendyk
    LVL 56

    Expert Comment

    by:Cliff Galiher
    I've seen this with video driver compatibility issues confusing the active-x control. I'd start by updating drivers on both the source and target workstations.
    LVL 1

    Author Comment

    Thanks for the response!

    I just checked and both the desktop PC and laptop have the latest drivers available installed.

    It's very weird that the issue is only with RWW -- not RDP.
    LVL 1

    Accepted Solution

    I just figured it out myself -- the end user had changed the zoom factor on his browser. Changing it back to 100% took care of it.


    LVL 1

    Author Closing Comment

    I figured it out myself -- changed IE zoom factor back to 100%.

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