Outloo 2007 Search not working

Posted on 2012-08-13
Last Modified: 2012-12-25
Outlook 2007 i can use the search on an individual folder but when i select search all mail items i get a light blue screen saying cannot display folder. How do i fix this to search all mail items. I have indexed and rebuilt the index to no avail.
Question by:mgoblue94
    LVL 50

    Expert Comment

    LVL 52

    Expert Comment

    Not sure if you are using Exchange ?

    Ideally if there is Indexing issue on the server or Database Outlook is bound to have issues ..... so you cna try installing google or Windows search Add-ons to Outlook and see if those would help.

    - Rancy
    LVL 47

    Expert Comment

    Are the folders your trying to search in your personal folder or a pst?
    Is this PST on the local PC, saved over the network somewhere, or on an exteral drive or USB

    Quite often the Cannot Display Folder msg will appear, when PSTs are stored on any of these decices as Outlook can have difficulties accessging them or staying connected

    If they are trhy moving a copy to your local C drive, then add it to your outlook session and give it another go

    Accepted Solution

    After fighting with this computer found out it was Microsoft CRM causing the issue. ALso did a hotfix that microsoft had on the site regarding this issue.
    LVL 52

    Expert Comment

    Wow ... so we had CRM as well :) Anyways is now the search issue resolved ?

    - Rancy

    Author Closing Comment

    cause i figured it out

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