JRome225
asked on
Cisco Unity Phone Tree 8.1
Hello,
I am looking for help on modifying our phone tree. Such as: Where are the files located? How do I determine "button" paths, how do I modify in general? Any help is appreciated.
I am looking for help on modifying our phone tree. Such as: Where are the files located? How do I determine "button" paths, how do I modify in general? Any help is appreciated.
ASKER
Correct, I am calling the call handlers a phone tree. I have put everything in place but when someone calls there is a "sorry" before the greeting. As if the system is looking for a voicemailbox...Do you or anyone know how to fix this?
ASKER CERTIFIED SOLUTION
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What exactly do you want to do to the call tree?