SCCM - Clients cannot find site
Hi,
I have having trouble getting an inventory off any clients on a new SCCM 2012 server install.
I followed a set of instructions to get everything installed and all seemed to be going well, that was until I tried to get an inventory off the first test PC. Every client gives the error shown on SCCM.jpg attachment. The only one that inventories properly is the server itself.
I have researched the error but have been unable to find anything that can solve this problem.
Things I have done:
Active Directory schema has been updated (Forest level) Container added (Child domain where the server is located)
I have setup boundries and boudary groups and sites have been assigned.
I management point and fallback status point rolls and set up.
Please ask for anymore information if required
Josh
sccm.jpg
I have having trouble getting an inventory off any clients on a new SCCM 2012 server install.
I followed a set of instructions to get everything installed and all seemed to be going well, that was until I tried to get an inventory off the first test PC. Every client gives the error shown on SCCM.jpg attachment. The only one that inventories properly is the server itself.
I have researched the error but have been unable to find anything that can solve this problem.
Things I have done:
Active Directory schema has been updated (Forest level) Container added (Child domain where the server is located)
I have setup boundries and boudary groups and sites have been assigned.
I management point and fallback status point rolls and set up.
Please ask for anymore information if required
Josh
sccm.jpg
ASKER
Hi
Here is the ClientIDManagerStartup.log
I have tried manually adding the site code with no luck, still the same problems
ClientIDManagerStartup.log
Here is the ClientIDManagerStartup.log
I have tried manually adding the site code with no luck, still the same problems
ClientIDManagerStartup.log
Ok, ClientIDManagerStartup.log
Another thing you may want to try is to ping the management point from one of the clients to narrow down if it's a network issue or a client configuration issue.
ASKER
There is a "ClientLoacation.log" file on the server, but no "ContentLoacation.log"
There are no communication errors from the clients to the server, I can ping and also access port 80 through a web browser.
Its a single install, so the site server is also the DP in this case
There are no communication errors from the clients to the server, I can ping and also access port 80 through a web browser.
Its a single install, so the site server is also the DP in this case
Ahh...my mistake...yup, ClientLocation is what I needed. Doing this from memory and haven't touched SCCM in almost 3 years ;) Uplaod that ClientLocation log if you could.
ASKER
Here is the client location log
ClientLocation.log
ClientLocation.log
Dang, that looks good too. Try looking at, or uploading the ccmexec.log. Basically we are just going through the logs to determine where the issue is. Try to run some fresh inventories on a client and make sure all the information we are going through is for sure current. Do this on a client:
1. Start -> cmd -> net stop ccmexec
2. Delete all client log files
3. Start -> cmd -> net start ccmexec
4. From the client GUI of Configuration Manager, click on the "Actions" tab then initiate a hardware inventory
5. Look at the InventoryAction.log
Make sure it's successful....tell me what you get. If successful it should say something like "Successfully sent report." or "Action Completed."...let me know.
1. Start -> cmd -> net stop ccmexec
2. Delete all client log files
3. Start -> cmd -> net start ccmexec
4. From the client GUI of Configuration Manager, click on the "Actions" tab then initiate a hardware inventory
5. Look at the InventoryAction.log
Make sure it's successful....tell me what you get. If successful it should say something like "Successfully sent report." or "Action Completed."...let me know.
Also, take a look at this link: http://www.buchatech.com/2012/04/configuration-manager-did-not-find-a-site-to-manage-this-client/
ASKER
I removed all of the logs and went to the GUI on the client, The only options I have under the actions tab are
1. Machine Policy Retrieval & Evaluation Cycle
2. User Policy Retrieval & Evaluation Cycle
Also I have checked that ling before :)
1. Machine Policy Retrieval & Evaluation Cycle
2. User Policy Retrieval & Evaluation Cycle
Also I have checked that ling before :)
Ok, then run both of those, starting with machine policy first. It will put the other in a queue so you shouldn't have to worry about running them fairly close to each other. Give it a few minutes, then keep refreshing the Action's tab by simply clicking another tab or reopening Configuration Manager...hopefully that will reset your policy properly. You can also look at the client logs for this (namely the ones we spoke of previously, as well as ccmexec.log).
What is the discovery type you have chosen to use?
What is the guide/white paper you have used to implement this environment?
What is the guide/white paper you have used to implement this environment?
ASKER
I have that with the same result as every other time, nothing seems to happen
I have been looking through several logs to try and see what might be happening
I attached the Policy Agent log, not sure whether that gives any insight.
PolicyAgent.log
CcmExec.log
ClientLocation.log
I have been looking through several logs to try and see what might be happening
I attached the Policy Agent log, not sure whether that gives any insight.
PolicyAgent.log
CcmExec.log
ClientLocation.log
ASKER
The discovery methods I am using currently are :
AD Forest Discovery
AD System Discovery
AD User Discovery
Heartbeat Discovery.
I have been following CBT nuggets, as well as generally checking other websites etc. but mainly the nuggets.
Everything discovers fine, gets matched up to a site etc. using the boundries, but for some reason the clients wont talk to the site properly once the agent is installed (used a push install and manual install for testing). So I am unable to get an inventory or aything from the PCs with the agent installed. everyelse seems to be ok
AD Forest Discovery
AD System Discovery
AD User Discovery
Heartbeat Discovery.
I have been following CBT nuggets, as well as generally checking other websites etc. but mainly the nuggets.
Everything discovers fine, gets matched up to a site etc. using the boundries, but for some reason the clients wont talk to the site properly once the agent is installed (used a push install and manual install for testing). So I am unable to get an inventory or aything from the PCs with the agent installed. everyelse seems to be ok
Can you check the alerts on the bottom part? Can you see any entries inside System management container?
BTW have a look at this guide and if needed rebuild your environment.
http://www.windows-noob.com/forums/index.php?/forum/92-configuration-manager-2012/
BTW have a look at this guide and if needed rebuild your environment.
http://www.windows-noob.com/forums/index.php?/forum/92-configuration-manager-2012/
ASKER
Recent Alerts - none
There are entries in the System management container
As far as I can tell from that guide, the installation looks the same as what I used
There are entries in the System management container
As far as I can tell from that guide, the installation looks the same as what I used
My net is slow today so cannot offer a screenshot, but try to find the equivalent of alerts.
Try looking under the monitoring section on the bottom. You may find some alerts there.
Is your SCCM server also running a client? Can you move a workstation to the same OU etc so it gets the same policy and reboot it?
Try looking under the monitoring section on the bottom. You may find some alerts there.
Is your SCCM server also running a client? Can you move a workstation to the same OU etc so it gets the same policy and reboot it?
ASKER
Hi,
I had a look under monitoring, there were no alerts at all.
Yes my SCCM has a client and it works perfectly.
I have a test server in the same OU with the client also installed, but that has the same issue as all of the other clients, cannot find the site server.
I had a look under monitoring, there were no alerts at all.
Yes my SCCM has a client and it works perfectly.
I have a test server in the same OU with the client also installed, but that has the same issue as all of the other clients, cannot find the site server.
ASKER
I have read in places that this can be caused by active directory issues
Does anyone know what I should be looking for in particular in AD that might cause this?
Does anyone know what I should be looking for in particular in AD that might cause this?
You can run DCDIAG and netdiag tools.
For the policy you can monitor it by using policyspy tool.
http://anoopcnair.com/2012/06/28/sccm-configmgr-2012-how-to-use-policy-spy-polic yspy-exe/
Also have a look in the client policy logs using trace32/cmtrace.
For the policy you can monitor it by using policyspy tool.
http://anoopcnair.com/2012/06/28/sccm-configmgr-2012-how-to-use-policy-spy-polic yspy-exe/
Also have a look in the client policy logs using trace32/cmtrace.
ASKER
Hi,
I had a look at one of the clients with the deployment monitor
I have posted a screen dump, seems like there is a bit of information missing
deployment.jpg
I had a look at one of the clients with the deployment monitor
I have posted a screen dump, seems like there is a bit of information missing
deployment.jpg
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ASKER
I found the problem within my own network
If you don't want to share this information, do that manual method of assigning a site code to your clients: In Control Panel, in Configuration Manager, specify the site code of your site.
I'm guessing there may have been something left out of the client push installation properties that your clients are for some reason unable to communicate back to the Site.