cannot configure automatic replies(out of office) in outlook 2010

Posted on 2012-08-14
Last Modified: 2013-03-13
Hi Team,

users in our company cannot  configure  out of office messages on outlook 2010 . we are getting the following error message :

" your automatic reply settings cannot be displayed because the server is currently unavailable. try again later"

we have no problem in sending and receiving emails and other stuff.

can anyone please help where to start to resolve the issue or give me a link if someone already come across like this .

many thanks in advance
Question by:rkdiv
    LVL 18

    Expert Comment

    by:Sushil Sonawane

    Author Comment

    HI sushil,

    thanks for the reply . i have followed your document and learnt how to setup the automatic replies . however in my case once i click on the autmatic replies in the file menu  the next thing i get is the following error message :

    " your automatic reply settings cannot be displayed because the server is currently unavailable. try again later"

     the document you were recommending only provides the information of how to  use automatic replie feature .

    anyways thanks for your time .
    LVL 18

    Accepted Solution

    Please check the following hotfix install on the machine.

    ( This might be fix your issue.
    LVL 52

    Assisted Solution

    by:Manpreet SIngh Khatra
    Firstly, hope that Out-Of-Office works with OWA\Webmail ?
    Secondly, all Exchange services are running ?
    Thirdly, check TestEmailAutoConfiguration
    Fourthly, do you get an error or you are able to set but doesnt work.

    - Rancy

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