Outlook Reminders Pop-Up no showing when using citrix

Users is using MS Outlook 2007 via citrix.  

Her reminders does not pop up in Citrix Outlook, but they do on her Blackberry, OWA, and Outlook Client on her local computer.  I normally run the command "outlook.exe /cleanfreebusy" to re-synch Calendar entries, but I do not know how to do this with Citrix Outlook. I deleted her citrix profile from all citrix servers and created a new one but still no pop up.

Any ideas?
shawnlevinAsked:
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Ayman BakrSenior ConsultantCommented:
If the switch /cleanfreebusy is an added parameter while launching outlook then you can add it in the published application.

In your app center open the properties of your published outlook and add the parameter to the location of the exe file.
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Sekar ChinnakannuStaff EngineerCommented:
Try this steps 1. Did you allow popups in citrix, if not enable same.
2. try this command outlook /cleanfreebusy.
3. try to connect users to different server and check
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shawnlevinAuthor Commented:
how am i going to do the outlook /cleanfreebusy from a user session on citrix? she is not logged into the server, he is just connected using ica connection and outlook is showing as an app running in her computer.
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shawnlevinAuthor Commented:
good stuff
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shawnlevinAuthor Commented:
good stuff
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