Printers do not print

Posted on 2012-08-14
Last Modified: 2013-02-25
For several days I cannot print anything. Documents in the queue have printer error
Question by:63296329

    Author Comment

    cannot print on all my printers
    LVL 23

    Expert Comment

    We are going to need a lot more information than "can't print" to help.

    Check the control panel > printers windows.  Are your printers online?

    Are they network printers, or local printer?  If they are network printers can others print to them?
    LVL 87

    Expert Comment

    Some more details on your environment might help, like the OS you are trying to print from, whether the printers are attached directly to the PC and how, or are they printers with internal nics and you are trying to print that way, or are they attached to a print server etc, and also manufacturer and models of the printers.
    LVL 17

    Expert Comment

    by:Sikhumbuzo Ntsada
    Is the printer jamming, can you restart it?
    LVL 13

    Accepted Solution

    Is the print Queue stuck on the Print Server?  If you're using a print server, restart the Spooler service.
    LVL 37

    Expert Comment

    What model printer? How is it connected? Can you print internal test pages from the printer's front panel?

    Author Closing Comment


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