Danny1952
asked on
LAN Printer Problems
I have recently relocated an HP 9500hdn printer and added an HP 9500mfp. I cannot get either of them to connect to the network.
The network details
LAN IP: 192.168.178.21
Gateway: 192.168.178.1
MAC Addr 00:1D:7D:)!:06:C3
Subnet Mask: 255.255.255.0
I have attached a scan of the config page of the 9500mfp which shows amongst other things LOSS of CARRIER, I/O Card Not Ready I have a good connection through the LAN to my Internet connection and also good coms on my VoIP Phones.
The network details
LAN IP: 192.168.178.21
Gateway: 192.168.178.1
MAC Addr 00:1D:7D:)!:06:C3
Subnet Mask: 255.255.255.0
I have attached a scan of the config page of the 9500mfp which shows amongst other things LOSS of CARRIER, I/O Card Not Ready I have a good connection through the LAN to my Internet connection and also good coms on my VoIP Phones.
SOLUTION
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Did you give both printers the same IP address? If so that is your problem.
You could set them up for DHCP, just to make sure it's not a address conflict somewhere.
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