Link to home
Start Free TrialLog in
Avatar of Danny1952
Danny1952

asked on

LAN Printer Problems

I have recently relocated an HP 9500hdn printer and added an HP 9500mfp. I cannot get either of them to connect to the network.
The network details
LAN IP: 192.168.178.21
Gateway: 192.168.178.1
MAC Addr 00:1D:7D:)!:06:C3
Subnet Mask: 255.255.255.0
I have attached a scan of the config page of the 9500mfp which shows amongst other things LOSS of CARRIER, I/O Card Not Ready I have a good connection through the LAN to my Internet connection and also good coms on my VoIP Phones.

User generated image
SOLUTION
Avatar of xDUCKx
xDUCKx

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Steven Vona
Did you give both printers the same IP address?  If so that is your problem.
You could set them up for DHCP, just to make sure it's not a address conflict somewhere.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial