LAN Printer Problems

I have recently relocated an HP 9500hdn printer and added an HP 9500mfp. I cannot get either of them to connect to the network.
The network details
LAN IP: 192.168.178.21
Gateway: 192.168.178.1
MAC Addr 00:1D:7D:)!:06:C3
Subnet Mask: 255.255.255.0
I have attached a scan of the config page of the 9500mfp which shows amongst other things LOSS of CARRIER, I/O Card Not Ready I have a good connection through the LAN to my Internet connection and also good coms on my VoIP Phones.

ThThis a scan of what I think is the appropriate page of the Printer Config page for the 9500mfp, the same page for the 9500hdn is similar.
Danny1952Asked:
Who is Participating?
 
pgm554Connect With a Mentor Commented:
Turn autoneg on
0
 
xDUCKxConnect With a Mentor Commented:
Is your DNS server 192.168.0.1?

Have you tried reseating the Network card in the printer?  Looks like a hardware error (other then the DNS server settings).
0
 
savoneCommented:
Did you give both printers the same IP address?  If so that is your problem.
0
 
Pancake_EffectCommented:
You could set them up for DHCP, just to make sure it's not a address conflict somewhere.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.