LAN Printer Problems

Posted on 2012-08-14
Last Modified: 2012-08-14
I have recently relocated an HP 9500hdn printer and added an HP 9500mfp. I cannot get either of them to connect to the network.
The network details
MAC Addr 00:1D:7D:)!:06:C3
Subnet Mask:
I have attached a scan of the config page of the 9500mfp which shows amongst other things LOSS of CARRIER, I/O Card Not Ready I have a good connection through the LAN to my Internet connection and also good coms on my VoIP Phones.

ThThis a scan of what I think is the appropriate page of the Printer Config page for the 9500mfp, the same page for the 9500hdn is similar.
Question by:Danny1952
    LVL 13

    Assisted Solution

    Is your DNS server

    Have you tried reseating the Network card in the printer?  Looks like a hardware error (other then the DNS server settings).
    LVL 23

    Expert Comment

    Did you give both printers the same IP address?  If so that is your problem.
    LVL 4

    Expert Comment

    You could set them up for DHCP, just to make sure it's not a address conflict somewhere.
    LVL 30

    Accepted Solution

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