Creating a Chart in excel to plot events over time
Posted on 2012-08-14
I have an excel report that shows our support chat session start date and times, technician name, and hours 7:00 am to 7:00 pm. Each of those data items are in a column.
I am trying to create a scatter chart that will plot the times across an axis of time between 7 am and 7 PM so that we can have a visual of when the most chat sessions are initiated by customers. I have been trying to get it to plot all day and simply haven't been able to figure it out. My goal is on the left (Y Axis) for 7am be the bottom value and plot hours up to the top of the graph to 7pm and the values across the bottom (X Axis) to be the dates and the actual chat start times to be the points on the scatter chart. I can't figure out how to simply tell Excel to just use the data instead of counts or sums, etc and how to tell it what data to use in each axis.