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Word 2010

In Word 2010 I have a user who is unsure of the key combination that she pressed but there is a ton of formatting that is now showing on all her word documents. Doing the show/hide doesn't change her view. I've attached screenshots of what it looks like.
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Technical Designer
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Commented:
I couldn't see the screenshot attached, however try pressing Ctrl+Shift+8 or Ctrl+Shift+*
It's Ctrl-Shift-8

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