Adobe Reader 10

Posted on 2012-08-14
Last Modified: 2012-08-19
I have a user who is using Adobe Reader X, when they get a pdf with links to our network drives they won't open. this happened to a user before and it was a security setting that i had to change inside of the reader preferences. i have made them have the same settings now but the one still won't open, what am i missing?
Question by:mvrbchelpdesk
    LVL 12

    Expert Comment

    It could be file or share permissions on the network drive.

    Author Comment

    no this happened last time to a similar user, i had found a blog that i wish i would have bookmarked that said it was a security setting, i had to get in and change the settings and then it worked, i just believe i am missing something

    Accepted Solution

    Protected mode has to be turned off

    Author Closing Comment

    this fixed the issue

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