Suggested contacts causing failed reply to all imported messages...
Posted on 2012-08-14
I recently did an SBS 2011 installation and setup exchange 2010 (as I have many times)... The customer had been using Google Apps as their mail provider... Since there were only 2 mailboxes that we needed to migrate, I decided to create a PST file from Outlook 2010 before moving to our Exchange Environment...
After I got Exchange all setup, we opened Outlook 2010 and imported the PST file...
Now when ever he replies to a message not received since the migration, he gets the below NDR...
I have cleared the Suggested Contacts Cache... I have deleted all the suggested contacts (emailed myself a copy in case I need to reenter them)... So right now he shows no suggested contacts in his list HOWEVER, they still show up when you start typing an address... I know these are stored in a hidden folder within exchange now, but how do I get rid of them..??? I'll be happy to type them all in from scratch at this point!! But I can't get rid of the old ones...
Delivery has failed to these recipients or groups:
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: SERVER.company.local
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
Original message headers:
Received: from SERVER.company.local ([fe80::cc1c:7c20:6656:a398]) by
SERVER.company.local ([fe80::cc1c:7c20:6656:a398%13]) with mapi id
14.01.0218.012; Tue, 14 Aug 2012 16:16:40 -0400
Content-Type: application/ms-tnef; name="winmail.dat"
From: User test <email@example.com>
To: 'Old Friend' <IMCEAEX-U@company.local>
Subject: RE: Storage Key
Thread-Topic: Storage Key
Date: Tue, 14 Aug 2012 16:16:39 -0400
Thanks for any help!!