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Exchange Primary SMTP error

Posted on 2012-08-15
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Last Modified: 2012-10-21
Hi All,

I have run into an unusual issue here when creating new user mail boxes within the EMC (2010). For some reason when I create a new user mailbox for a new user and specify the actual orgainizational unit and enter in all the required info in order to create the mailbox, the end result is now always the incorrect Primary SMTP address and for some reason it is using the domain from a different OU even though I have specified the correct OU for the mail box in the during the setup.

Any ideas and suggestions would be greatly appreciated.

Thanks,
Adrian
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Question by:Adma1
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10 Comments
 
LVL 17

Expert Comment

by:Sajid Shaik M
ID: 38295097
first create a user in domain ou then try to create mail box for that user and check
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LVL 17

Expert Comment

by:Sajid Shaik M
ID: 38295099
check the event viewer
0
 
LVL 24

Assisted Solution

by:Mike Thomas
Mike Thomas earned 750 total points
ID: 38295105
Check the email address policy under the hub transport role to make sure it is configured OK
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LVL 52

Assisted Solution

by:Manpreet SIngh Khatra
Manpreet SIngh Khatra earned 750 total points
ID: 38295110
You can create a User in Ad and while creating the Mailbox you can select the option for existing AD account and work.

However if you can share the Exchange version i can share the command to user from shell.

- Rancy
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38295115
New-Mailbox -UserPrincipalName user@domain.com -PrimarySmtpAddress user@domain.com -Alias chris -Database "Mailbox Database 1" -Name ChrisAshton -OrganizationalUnit "YourDomain.com/OU" -Password $password -FirstName Chris -LastName Ashton -DisplayName "Chris Ashton" -ResetPasswordOnNextLogon $True

Possibly this should help !!

- Rancy
0
 

Author Comment

by:Adma1
ID: 38349023
Hi All, apologies for the delayed response I have attempted to createa  user within AD first then search for the user with EMC still to no avail. I also checked the email address policy under the hub transport and all appears OK.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38349344
If you create a simple user and while creating a Mailbox in EMC and select existing user and work it will allow you to see all users in AD that dont have mailbox :)

- Rancy
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Accepted Solution

by:
Adma1 earned 0 total points
ID: 38420341
I managed to get around this issue by performing the following.  


Just go to the properties on the mailbox, then click email addresses, then untick the box that says “automatically update email address” then you can manually add the address@company.com.au in and set it as the default SMTP address.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38421286
Humm thats good !!
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Author Closing Comment

by:Adma1
ID: 38518568
I managed to get around this issue by performing the following.  


Just go to the properties on the mailbox, then click email addresses, then untick the box that says “automatically update email address” then you can manually add the address@company.com.au in and set it as the default SMTP address.
0

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