Outlook 2010 crash/ lockup every single morning

Posted on 2012-08-15
Last Modified: 2012-09-07
We have recently moved over to office 2010 an Win7 (from XP & 2003)

our mailserver is Mdaemon.

each client uses outlook connector as their inbox's are synched to their blackberries

on my machine every single morning outlook has crashed/ locked an requires to be restarted. occasionally through the day it will lock up again requiring to be restarted

all add ins are disabled except "Outlook connector for mdaemon"

this is from event viewer

The program OUTLOOK.EXE version 14.0.6117.5001 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: cb4
 Start Time: 01cd7a2feb71838e
 Termination Time: 16
 Application Path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
 Report Id: 3537856b-e623-11e1-ac7e-e840f280c12c


Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P2: 14.0.6117.5001
P3: 4f3e2d20
P4: 5708
P5: 0

Attached files:

These files may be available here:

Analysis symbol:
Rechecking for solution: 0
Report Id: 3537856b-e623-11e1-ac7e-e840f280c12c
Report Status: 0
Question by:mudcow007
    LVL 6

    Accepted Solution


    Author Comment

    Thanks Mo but that link didn't help

    machines are fully updated

    AV is disabled as are all add ins

    im not using a pst but download mail direct from server

    im stumped

    Author Comment

    an update has resolve the issue

    a newer version of outlook connector resolved the issue

    Author Closing Comment

    your suggestion didnt help, but you were the only person to try so i award you the points!

    Featured Post

    Highfive + Dolby Voice = No More Audio Complaints!

    Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

    Join & Write a Comment

    My experience with Windows 10 over a one year period and suggestions for smooth operation
    Set OWA language and time zone in Exchange for individuals, all users or per database.
    This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
    Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …

    734 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    24 Experts available now in Live!

    Get 1:1 Help Now