mudcow007
asked on
Outlook 2010 crash/ lockup every single morning
We have recently moved over to office 2010 an Win7 (from XP & 2003)
our mailserver is Mdaemon.
each client uses outlook connector as their inbox's are synched to their blackberries
on my machine every single morning outlook has crashed/ locked an requires to be restarted. occasionally through the day it will lock up again requiring to be restarted
all add ins are disabled except "Outlook connector for mdaemon"
this is from event viewer
The program OUTLOOK.EXE version 14.0.6117.5001 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: cb4
Start Time: 01cd7a2feb71838e
Termination Time: 16
Application Path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EX E
Report Id: 3537856b-e623-11e1-ac7e-e8 40f280c12c
and
our mailserver is Mdaemon.
each client uses outlook connector as their inbox's are synched to their blackberries
on my machine every single morning outlook has crashed/ locked an requires to be restarted. occasionally through the day it will lock up again requiring to be restarted
all add ins are disabled except "Outlook connector for mdaemon"
this is from event viewer
The program OUTLOOK.EXE version 14.0.6117.5001 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: cb4
Start Time: 01cd7a2feb71838e
Termination Time: 16
Application Path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EX
Report Id: 3537856b-e623-11e1-ac7e-e8
and
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: OUTLOOK.EXE
P2: 14.0.6117.5001
P3: 4f3e2d20
P4: 5708
P5: 0
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\Users\Admin\AppData\Loc al\Microso ft\Windows \WER\Repor tArchive\A ppHang_OUT LOOK.EXE_8 65301d708d 585dd9f42a 2aefebcad0 decfcaaf_0 a92cd58
Analysis symbol:
Rechecking for solution: 0
Report Id: 3537856b-e623-11e1-ac7e-e8 40f280c12c
Report Status: 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: OUTLOOK.EXE
P2: 14.0.6117.5001
P3: 4f3e2d20
P4: 5708
P5: 0
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\Users\Admin\AppData\Loc
Analysis symbol:
Rechecking for solution: 0
Report Id: 3537856b-e623-11e1-ac7e-e8
Report Status: 0
ASKER CERTIFIED SOLUTION
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ASKER
an update has resolve the issue
a newer version of outlook connector resolved the issue
a newer version of outlook connector resolved the issue
ASKER
your suggestion didnt help, but you were the only person to try so i award you the points!
ASKER
machines are fully updated
AV is disabled as are all add ins
im not using a pst but download mail direct from server
im stumped