Windows SBSE 2011 Dashboard problem

Posted on 2012-08-15
Last Modified: 2013-12-02
I have recently began having trouble accessing the dashbaord from any client PC.  The client PCs are Windows 7 SP1.  I can access the dashboard when I am logged into the server itself but not from a client.  I can also access the server via RDP.  I am logging into the dashboard with an account with admin priv.  I can access the dashboard from RWA.  However, I can't access it from any client computer than is on the LAN.
Question by:tallygeek
    LVL 56

    Expert Comment

    by:Cliff Galiher
    A myriad of things could be causing this. But my first guess is that the client agent is not proprely changing DNS to point to the server. I'd do an ipconfig /all on the client and the server to see what is going on there first...

    LVL 1

    Author Comment

    All clients and the server show the server's IP address for DNS server.
    LVL 56

    Accepted Solution

    Well the dashboard is really just an RemoteApp powered by RDS. If you can use RDP, it *should* work...unless the .rdp file has information that does not match your current setup. The only two ways *that* can happen is random file corruption or changes have been made manually without using the SBS wizards.

    Download the SBS BPA and give it a run. Make sure to fully update it (1.4 I believe is the current version.) It can spot many of these manual misconfigurations.
    LVL 1

    Author Comment

    DNS seemed to be the problem.  The BPA said that it couldn't resolve the name of the DNS server.  So, when I did nslookup it would give me the IP address but said the server name was unknown.  So, I setup a reverse zone and created a pointer to my DNS server.  That seems to have resolved my problem.

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